Product Description
The book provides a full complement of assessment technologies that enable leaders to measure and evaluate performance using qualitative and quantitative performance indicators and reference points in each of seven areas of organizational performance. While these technologies are not new, applying them in a comprehensive assessment of the performance of both academic and administrative organization in higher education is a true innovation. Assessing Organizational P… More >>
Written by college and university organizational development consultant Barbara A. Miller, Assessing Organizational Performance in Higher Education is a guide especially for leaders in higher education, offering a tested and proven model for integrating and expanding assessment practices that give a genuinely accurate picture of organizational successes, strengths, and weaknesses. Chapters discuss both internal and external elements in organizations as systems, practical assessment methods and terminology, how to define and measure organizational performance, how to create and maintain reliable assessment programs, and more. Black-and-white charts and tables help clarify the points and procedures spelled out in straightforward, readily accessible terms, in this excellent resource for garnering the necessary information to optimize institutional educational performance.
Rating: 5 / 5